Last Updated: 01/06/2025,
The Website will be used by the following categories of users:
a) Category 1: a visitor of the Website who does not create an account on the Website and cannot upload any videos;
b) Category 2: a user of the Website who creates an account, but does not upload any videos or other material;
c) Category 3: a user of the Website who creates an account and uploads videos or other material;
and
Subject to our Terms of Service at https://info.rahabongo.com/legal/tos (hereinafter referred to as “Terms of Service”).
For the individuals who fall within the remaining three categories of users listed above (i.e., Category 2 and Category 3), personal data is processed in line with this Privacy Policy (hereinafter referred to as the “Privacy Policy”).
This Privacy Policy for Categories 2 and 3 above describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of the Website. We process personal data only in accordance with this Privacy Policy and the relevant legislation, in particular GDPR. By accessing the Website, you acknowledge that you have read this Privacy Policy and understand that your personal data may be processed, including as explained below any data that may reflect or concern your sex life, sexual preferences, and sexual orientation. You also acknowledge that without your consent with personal data processing, we may be unable to comply with our contractual obligations, may be unable to offer you the entire range of products and services available on the Website, and may prevent you from creating an account on this Website.
By accessing this Website and creating an account, you consent to Rahabongo processing your personal data, including data that may reflect or concern your sex life, sexual preferences, and sexual orientation. You grant your consent on the basis that Rahabongo undertakes to rely on this basis only where so is necessary and proportionate in order to be able to carry out its contractual obligations and protect its legitimate business aims.
Personal data refers to any information that tells us something about you or that allows us to identify you,
including your name, location data, and online identifiers.
Subject to the Terms of Service and as explained in the Privacy Notice we do not process personal data of the visitors of the Website who have not created an account
(i.e., those that fall within the Category 1 of users, as set out above in this Privacy Policy). Instead, we use cookies for the purposes identified in our Cookie Policy, where you may find additional information regarding cookies,
including on how to manage your preferences on and to disable cookies.
For the individuals who have created an account on or through this Website
(i.e., those individuals who fall within the Category 2 and Category 3 of users as set out above in this Privacy Policy),
we process the following information:
We collect your personal information that we receive from you when you use the Website,
including personal information you provide to us including when you: watch a video or other content of the Website,
enquire or make an application for our services,
register to use and/or use any of our services and when you communicate with us through email,
the Website or portal, or any other electronic means.
Such information may include:
• your name including first name and family name, gender, date of birth, email address,
billing address, username, password, photograph, nationality and country of residence, etc.;
• additional personal information (e.g. data reflecting or concerning a natural person’s sexual orientation).
For more information please see the chart above.
We do not accept that we are a joint controller of personal data of any third parties (other than you) available or contained in any of the forms submitted,
or otherwise provided to us, by you (hereinafter referred to as “Third Party Personal Data”),
and disclaim any and all liability in connection with the Third Party Personal Data.
We collect information about the services that you use and how you use them, such as when you watch a video on the Website or interact with our content.
This information includes:
• Device information. We collect device specific information:
IP address, access dates and times, information about the type of internet connection and the type of used device and cookie data.
• Geo-location Information. When you use certain features of the Website,
we may collect information about your approximate location as determined through your IP address.
• Usage Information. We collect information about your interactions with the Website such as the content you view.
• Cookies. We use cookies and similar technologies (HTML5 Web Storage).
For more information on our use of these technologies, see our Cookie Policy.
We use, store, and process information, including personal information, about you to provide, understand, improve, and develop the Website, to protect us and our users and to comply with our legal obligations. We also use this information to offer you tailored content – like giving you more relevant search results.
For the avoidance of doubt, we do not accept that we are a joint controller of personal data of any third parties (other than you) available or contained in any user Submission uploaded by you pursuant to the Terms of Service, and disclaim any and all liability in connection with the Third Party Personal Data.
2.1 Provide, Improve, and Develop the Website.
• Enable you to access and use the Website.
• Enable you to communicate with other users.
• Operate, protect, improve, and optimize the Website, such as by performing analytics and conducting research.
• Provide customer service.
• Send you service or support messages, updates, security alerts, and account notifications.
• To operate, protect, improve, and optimize the Website, and personalize and customize your experience (such as making suggestions or ranking search results), we conduct basic profiling (customer segmentation) based on your interactions with the Website and your viewing history on the Website.
Lawful bases: we rely on the following three lawful bases to process your personal data for the specific purpose of providing, improving and developing the Website as described above.
1. we process this information in order to adequately perform the contract with you;
2. our legitimate business interests in processing your personal data, specifically for the purpose of improving the Website and our users’ experience with it, which we have determined can only be achieved by processing your personal data. We consider the processing of your personal data to be proportionate with your interests, rights and freedoms;
3. to the extent necessary to perform our contract with you and customise your experience, consent to process special categories of data.
2.2 Protect us and our Users and Comply with Legal Obligations.
• Detect and prevent fraud, spam, abuse, security incidents, and other harmful activity.
• Conduct security investigations and risk assessments, including any reports third parties may file about you or the content you have uploaded pursuant to the Terms of Service.
• Comply with our legal obligations, including assistance in the prevention of crimes, such as blocking child sexual abuse material or non-consensual sexual acts.
• Resolve any disputes with any of our users and enforce our agreements with third parties.
• Communicate with you regarding any abuse reports (if you do not submit them anonymously), or any copyright infringement takedown requests or counter notifications (which cannot be submitted anonymously) that you may file pursuant to the Terms of Service.
• Enforce our Terms of Service and other terms and policies.
Lawful bases: we rely on the following three lawful basis to process your personal data:
1. legal obligations to which we are subject, which may include disclosing your personal data to a third party or competent national authorities.
2. consent to process certain special categories of personal data to the extent necessary to achieve the purposes set out above, such as transferring limited categories of your personal data to third parties against whom you have filed a copyright infringement takedown request under the Digital Millennium Copyright Act (hereinafter referred to as the “DMCA”) or to whom you are responding with a copyright counter-notification, in accordance with the Terms of Service and as further described below,
3. legitimate interests in protecting our business, which includes protecting the Website and our reputation as a law-abiding business to the extent appropriate. We consider the processing of your personal data to be proportionate with your interests, rights and freedoms.
2.2.1 Personal data processed when filing a takedown request or a counter-notification pursuant to paragraph 6C of the Terms of Service.
Although our Company is based outside the United States, we respect the rights of copyright owners and thus have implemented certain policies in an effort to voluntarily comply with laws, such as the DMCA, which are described further below.
What is the Digital Millennium Copyright Act (“DMCA”)?
The takedown process provided for by the DMCA is a tool for copyright holders to have user-uploaded material that infringes their copyrights taken down from our Website. The process entails the copyright owner (or the owner’s agent) sending a copyright infringement takedown request to a service provider requesting that the provider remove material that the copyright owner contends is infringing their copyright(s). Once a website provider is in receipt of the takedown request, it is required to send the takedown request to the uploader of the material in question. The uploader is subsequently given a chance to respond to the takedown request. The mechanism serves as an initial step for the copyright holder and the uploader to resolve any dispute relating to the copyrighted material at issue. For that purpose, Rahabongo is required to process and transfer limited personal data between the individuals submitting a takedown request (i.e., the alleged copyright holder) and the uploader. In compliance with the DMCA, we only accept copyright infringement takedown notices from content owners or someone officially authorized to act on their behalf. To read more about the requirements of a complete notice, we invite you to visit https://www.dmca.com/faq/What-is-a-DMCA-Takedown, and consult with your own counsel. (We do not and cannot provide you with legal advice, and none should be implied from this Privacy Policy or anything else on our Website.) Information provided for purposes of copyright takedown requests / counter-notifications will be forwarded to the uploader of the material at issue.
What lawful basis do we rely upon to process your personal data when you file a copyright infringement takedown request / counter-notification pursuant to the DMCA?
For the specific purpose of our review of your copyright infringement takedown request / counter-notification which you may have filed pursuant to paragraph 6C of the Terms of Service, you are required to provide the information needed to make a valid request, i.e.: (a) takedown website URL and (b) statement regarding the ownership of this content. We will process your personal data in order to further our legitimate interests as an adult entertainment business that respects intellectual property, abide by the law and acts appropriately when reports of copyright infringements are made. For those legitimate purposes, we process your personal data we deem necessary in order to be able to review the takedown request / counter-notification that you may have submitted pursuant to paragraph 6C of the Terms of Service and to allow us to contact you about its content. We consider the processing of your personal data to be proportionate with your interests, rights and freedoms.
What lawful basis do we rely upon to transfer your personal data to the addressee of the copyright infringement takedown request / counter-notification pursuant to the DMCA?
In line with the mechanism provided for under the DMCA, explained above, we will also share with the takedown request addressee or the counter-notification addressee the following personal data to comply with and follow the prescribed steps under the DMCA: your name, your contact information, as well as the contents of your takedown request or your counter-notification. We rely on your consent to transmit your personal data to the addressees of your takedown request or counter-notifications. By submitting a copyright infringement takedown request you consent to your data being transmitted to the uploader of the material in question in line with and for the reasons explained above and detailed in our Terms of Service. Without your consent, we are unable to process your takedown request or counter-notifications as prescribed under the DMCA.
2.3 Your direct contact with us through our Website or by post, phone, email or otherwise
• Respond to your queries regarding service or your complaints.
• Provide you with further information on privacy policies.
• Any other queries you may have for which you contact us.
Lawful bases: when you contact us directly through our Website or by post, phone, email or otherwise, including for the purposes of exercising your rights under the GDPR or to file any complaints, we will rely on the following two bases to process your personal data:
1. We will rely on our legitimate interests as a customer-friendly entertainment business that wants to improve the experience of the customers using our Website, to resolve satisfactorily any complaints made by our customers, or to respond to any requests for further information. We will process your personal data we deem necessary for these legitimate interests. Additionally, in rare cases where we reasonably determine that your direct communications with us or our staff are or become abusive, amount to harassment or otherwise illegal under the applicable laws, we may also process your personal data for these purposes and pass it onto the relevant governmental authorities. We consider the processing of your personal data on the basis of our legitimate interest to be proportionate with your interests, rights and freedoms.
2. We may also need to rely on our legal obligations to process your personal data in cases where the applicable law compels us to communicate your personal data exchanged in direct communications with us to the responsible governmental authorities.
Our Website uses cookies and similar technologies (HTML5 Web Storage). To learn more about cookies, please visit our Cookie Policy, which explains how you can manage your preferences.
Note that all data is kept in a secure environment. We protect personal data by using appropriate safeguard procedures and measures, in particular:
• We encrypt our services using SSL (you can reach our SSL protected website under https://www.rahabongo.com/).
• We use firewalls to protect your information.
• We review our information collection, storage and processing practices regularly, including physical security measures, to guard against unauthorised access to systems.
• We restrict access to personal information to employees, contractors and agents who need to know that information in order to process it for us and who are subject to strict contractual or other legal confidentiality obligations.
If you know or have reason to believe that your account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us following the instructions in the Contact Us section below.
You may exercise any of the rights described in this section by adjusting settings via your Website user account and, if it is not possible, you can contact us at our above mentioned address. Please note that we will ask you to verify your identity before taking further action on your request, and if we cannot identify you we cannot act according to your request.
5.1 Managing Your Information.
You may access and update some of your information through your account settings. You are responsible for keeping your personal information up-to-date in a secure place.
5.2 Rectification of Inaccurate or Incomplete Information.
You have the right to ask us to correct inaccurate or incomplete personal information concerning you (and which you cannot update yourself within your account) by contacting us at the address listed in the Contact Us section below.
5.3 Data Retention and Erasure.
We generally retain your personal information for as long as is necessary for the performance of the contract between you and us, to protect our legitimate interest or legitimate interest of a third party and to comply with our legal obligations on data retention as provided by the applicable laws. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means.
If you no longer want us to use your information to provide you the service, you can request that we close your account and erase your personal data in your user account by clicking “Delete my whole account”. Please note that if you request the erasure of your personal information:
• Most of the data are deleted right after account deletion, but we keep some information such as (email / login) for another 4 years and IP address for six months, and possibly for the additional time necessary to fulfil our legal obligation and to properly exercise our legal claims, after deletion as necessary for our legitimate business interests, such as fraud detection and prevention, copyright infringement and enhancing safety. For example, if we suspend an account for fraud or safety reasons, or based upon alleged copyright infringement, we may retain certain information from that account to prevent that user from opening a new account in the future.
• We may retain and use your personal information to the extent necessary to comply with our legal obligations.
• Information you have shared with others (e.g., likes, forum postings) may continue to be publicly visible on the Website, even after your account is cancelled. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers.
• Because we maintain the Website to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.
We reserve the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Website and update the “Last Updated” date at the top of this Privacy Policy. For the individuals who have created an account on or through this Website (i.e., those individuals who fall within the Category 2 and Category 3 of users listed on page 1 of this Privacy Policy), we will also send you an email to inform you of any changes. If you disagree with the revised Privacy Policy, you may cancel your account. If you do not cancel your account before the date the revised Privacy Policy becomes effective, your continued access to or use of the Website will be subject to the revised Privacy Policy.
We have appointed a data protection officer (“DPO”) . If you have any questions about this Privacy Policy or our data protection practices, please contact the DPO.
RAHABONGO. of Data Protection Officer
Email address: dpo@rahabongo.com